WE ACCEPT RETURNS AND CANCELLATIONS: We make returns if the dress not exceeding 14 and dress length no shorter than 43 inches. (including if the dress is made according to individual measurements ).
For short dresses the length is not shorter than 21.5 inches. Goods that we have in stock can be returned regardless of size. We make returns if order does not contain changes or additions.
Contact me and send the item back within: 14 days of delivery We will call a DHL courier. Request a cancellation within: 7 days of purchase
If you want to cancel the order 8 days after the order, then we will withhold our expenses for the purchase, cutting of fabric and other work that we have already done (10-50% of the price of the product).
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
WE DO NOT ACCEPT EXCHANGES. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
WE DON'T ACCEPT RETURNS Custom or personalized orders Goods size 16+ (goods that we have in stock can be returned regardless of size). Veils
Reusable and protective face masks
We are ready to discuss each individual problem and find a way out of any situation. If you do not receive the dress before your wedding, we will return the money! We refund the full price with the exception which we spent on shipping. Return shipping costs are the responsibility of the buyer.
CONDITIONS OF RETURN Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
SHIPPING POLICY We have worldwide shipping Our shipping partner is DHL Processing time The time we need to prepare an order for shipping varies. For details, see individual items. Estimated delivery time after we finished sewing the dress USA, Canada: 4-11 business days Europe: 2-11 business days Australia, New Zealand and Oceania: 6-18 business days We'll do my best to meet these shipping estimates, but cannot guarantee them.
Customs and import TAXES Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.
Who said that the only wedding dress suitable is a princess gown dress? Absolutely not, and our 2 in 1 midi wedding dress Monika is here to justify this theory. First of all, the dress carcass itself – is an absolutely stylish dress, corset top, waist band, and a perfect length midi skirt with a sexy slit, will be an absolute trend every season in your wardrobe, therefore you buy yourself not only a wedding dress, but also being practical to your future as well, oh and you can choose from 4 colors! And the real magic happens when you add weightless shimmering tulle skirt on top of your satin dress. The way tulle and satin complement each other is indescribable. So for the official part we suggest you wear the detachable sparkly midi gown, and once the dance and celebrations begin, you change into the IT girl on your own wedding! We promise – your sense of style will be noticed by everybody!
Skirt: satin Detachable skirt: tulle, sparkle tulle Top: satin Back: zipper+lace up Built-in bust support (no bra required) Neckline: straight across Corset boning: yes
Our handmade dresses are all about luxury, quality and style.
We do not have large stocks of finished products in our warehouse because we create each dress anew, taking into account all the preferences. We create each dress with love and special attention to make you feel that you is special on your day.
"We had to cancel our wedding for 2020, like a lot of others, and I decided to forgo my dream dress due to that reason. This dress was a wonderful and is exactly as stated on the website; crepe, form fitting on the top and great quality. Due to my timing, they sent me a dress that was not custom-made, but already in store. The dress fit me like a glove and arrived in a week. Thank you so much."
"Absolutely amazing!! The dress fit so well that I didn’t even need to get it altered. If you’re worried about ordering online, please don’t worry! This was the best purchase I had made. The quality was absolutely amazing and the seller was so easy to get ahold of. The dress came at the time it was supposed to come in. Everything went PERFECT. 10/10 recommend."