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SIZE
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Please add your measurements to the comment on the order.
We will sew a size that is as close as possible to your measurements:
-bust;
-waist;
-hips (for mermaid);
-length waist to floor with your heels;
-bicep (the fullest point);
-length sleeves (from shoulder to wrist).
Please note that we use only basic measurements! This means that you may need some help from a dressmaker. But usually our dresses sit perfectly right away.
CUSTOMIZE
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If you want to change something in the original version, please let me know, I will recommend the best routes.
We can make some changes for the dress:
-combine skirts and tops of different dresses (not all dresses!);
-replace lace up with zipper+buttons;
-add / remove sleeves
-add/cancel lower sequins tulle for skirt.
-add/cancel trail.
-add/cancel beading.
-add more hard grids for fluffiness skirt., etc
This will not be a customized dress and you can return it if you do not like it.
DELIVERY
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We need for production 7-10 weeks.
-EMS delivery - FREE - 25-45 days (partner USPS Express in the USA, national express postal services in other countries).
-DHL 50$
CUSTOMS DUTIES upon receipt of the parcel:
-for brides from the USA and Canada - no need to pay.
-for brides from Europe, the customs duty is from 40 to 100 euros (often brides do not pay customs duty. it depends on the politics of your country).
-for other countries (please check with your country's customs office about this).
If you need a dress URGENTLY, please write me, maybe we have lace available and can make the dress quickly.
EXCHANGES И RETURNS
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You can return the dress or exchange it if you do not like it!
We make returns for sizes not exceeding 14.
But we are ready to discuss each individual problem and find a way out of any situation.
If you do not receive the dress before your wedding, we will return the money!
We refund the full price with the exception of $ 70, which we spent on delivery.
Return shipping costs are the responsibility of the buyer.
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Please write to me, I will answer all your questions!
