Who designs Olivia Bottega gowns?

At first, the founder was in charge of all designs, now there is a group of designers working on creating new collections and developing new designs.

Does Olivia Bottega have offline stores?

We invite you to check out our new wedding dresses salon in the USA! Book an appointment in our offline bridal showroom in San Jose, California and we'll be happy to meet you!

What payment methods do you accept?

Mastercard, Visa, Amex, PayPal, Discover, Bancontact, iDEAL, Amazon/Apple/Google/Facebook Pay. We also offer interest-free installment Shop Pay.

Do you have any official resellers?

We only have one official retailer in Europe, there are no other resellers, even in the USA.

How do I place an order as a pregnant bride/bridesmaid?

First of all, congrats! We are very excited for you! What you would have to do is just order a size up, depending on what week of pregnancy you are going to be on when you get married/attend a wedding. Feel free to ask us, we are available 24/7 and would love to help you out.

Do you have a veil that fits my dress?

You can always message us and we would love to recommend you a perfect veil to your dress! Also we have an absolute best-seller that goes with every dress too.

Do you have ready-to-ship dresses?

Sure, here’s the link for a ready-to-ship dresses section. If a dress is missing but you can find it in the made-to-measure section, please contact us.

Can I customize or alter any of your designs?

Very much so! Customization is one of our key advantages. We are very happy to bring your ideas to life. However, please, note that we cannot copy other brand's designs.

How does your sizing work?

Our dresses are available in sizes from OB 2/US 00 to OB 34/US 30 (it is very easy to pick, just like a regular t-shirt). We also provide a very simple size chart and measurements tutorial on every product page. To make sure you choose the correct size, please follow the instructions.

How do I measure myself?/How do I take my measurements?

Measurements are simply divided into basic criteria. We also made a very informative tutorial on how to correctly measure your size before purchasing the dress. You may reference our guides, or talk to a specialist that you know so that they could help you measure your size.

What if my measurements differ from your size range?

In case there are no sizes that fit you, please let us know, and we’ll recommend a dress or help you create a new one.

I have a large bust. What is the best dress for me?

We always think about the comfort of our brides first, so in case you need extra support for your bust, we have just the right dresses for you. We recommend you to pay attention to our dresses: Audrey, Jacqueline, Bree, Cameron, Olivia, Cardi, Melanie, Wendy, Milana. These gowns are made to fit the best bust support. If you did not find the perfect match, please message us, and our online consultant will be glad to help.

What if I lose/gain weight?

Our corset dresses are very easy to tighten up or make them more loose. You can easily change the size by 1-2 inches, which is going to be just enough in case you lose/gain weight, and it can be quickly altered at any tailor shop in your area.

Do you have a try-on program?

Yes, wee offer a 'try on at home' program for our dresses. Just head to this page to get started.

How do I order an urgent delivery?

If you need your dress urgently, please reach out to us right away and we’ll do our best to get it to you within 2-20 days depending on your location!

How many months in advance should I order my dress?

It is very important that you have a little bit more than 3 months before your wedding, to order your dress with us. Sometimes we do proceed with extra urgent orders. We also have dresses that are ready-to-be-shipped any minute, in case you need your dress really urgently.

How long does it take for my dress to be made?

We get that everyone is unique and dresses may take different periods of time to make depending on the design. Generally, it takes us 9-15 weeks. If you'd like more information on your dress's timeframe, please contact us and we'll be happy to help.

How much does the shipping cost?

We offer free worldwide shipping on orders over $300.

Does Olivia Bottega ship internationally?

YES! We have free worldwide shipping on all orders over $300. But you may need to pay duty and tax after receiving the dress: it is the responsibility of the buyer.

How long will it take to receive my order after dispatch?

Estimated delivery time:- USA, Canada: 5-9 business days- Europe: 14-19 business days- Australia, New Zealand and Oceania: 14-19 business daysWe do our best to meet these shipping estimates

How much are the import fees and shipping costs for my international order?

International shipping rates displayed at checkout include any extra charges like duty and taxes, but customs fees must be paid when you receive your order. No extra fees for US customers, while those in Australia or Europe may pay up to 20-40%.

What is Olivia Bottega's return policy?

We have a very transparent return policy. You can learn more about it by clicking the link.

How can I return my item?

Please contact our shipping manager via email at returns@oliviabottega.com, and our manager will make sure to call the courier and then give you detailed instructions on what to do next.

Can I exchange my dress for another size or style?

Please carefully read the shipping & return policy on our website. Circumstances of return or exchange may vary depending on the dress.

Who pays the refund fee?

Our return policy is valid on all standard size and ready-to ship dresses and skirts for a $60 return fee per item. Accessories can be returned free of charge.

Can I return a customized dress?

It is not possible to return a dress that has been customized. We make dresses for each bride individually, exactly after her wishes. So if the dress was customized, and some details were changed, we are unable to offer it to another bride. Therefore, unfortunately, we cannot take a customized dress back.

Häufig gestellte Fragen (FAQ) | Olivia Bottega Brautmodengeschäft

Häufig gestellte Fragen (FAQ)

Wir bei Olivia Bottega möchten, dass Sie sich beim Kauf des perfekten Kleides sicher fühlen. Lesen Sie unsere FAQ, um mehr über uns und unsere Arbeitsweise zu erfahren. Hier finden Sie Antworten auf die häufigsten Fragen zu Produkt, Größe, Bestellung, Versand & Zahlung sowie Rückgaberecht.

Allgemein

Benutzerdefinierte Größe

Die individuelle Größenanpassung sorgt für eine perfekte Passform, da das Kleid individuell an Ihre Maße angepasst wird und keine größeren Änderungen erforderlich sind. Dies steht im Einklang mit unseren Werten: Zielstrebigkeit, Nachhaltigkeit und unvergleichliche Handwerkskunst. Durch die Fokussierung auf maßgeschneiderte Designs reduzieren wir Abfall und schaffen für jede Braut ein wahrhaft personalisiertes Erlebnis.

Die individuelle Größenanpassung macht umfangreiche Änderungen überflüssig, da Ihr Kleid anhand von acht spezifischen Maßen gefertigt wird: Brustumfang, Taillenumfang, Hüftumfang, Körpergröße, Kleiderlänge, Bizepsumfang, Ärmellänge und BH-Körbchengröße. Dies gewährleistet zwar eine nahezu perfekte Passform, für optimale Ergebnisse sind jedoch möglicherweise dennoch kleinere Anpassungen erforderlich.

Produkt

Ja, wir bieten eine begrenzte Auswahl an versandfertigen Kleidern an. Die meisten unserer Kleider werden jedoch auf Anfrage in Sondergrößen gefertigt, um sicherzustellen, dass jedes Kleid so einzigartig ist wie die Braut, die es trägt. Dieser Ansatz ermöglicht es uns, Abfall zu reduzieren und unserem Engagement für Nachhaltigkeit und bewusste Produktion gerecht zu werden.

Größen

Der Komfort unserer Bräute steht bei uns an erster Stelle. Falls Sie also zusätzlichen Halt für Ihre Brust benötigen, haben wir genau das Richtige für Sie. Wir empfehlen Ihnen unsere Kleider: Audrey , Jacqueline , Bree , Cameron , Olivia , Cardi , Melanie , Wendy und Milana . Diese Kleider bieten optimalen Halt für Ihre Brust. Sollten Sie nicht das passende Modell gefunden haben, schreiben Sie uns einfach eine Nachricht. Unsere Online-Berater hilft Ihnen gerne weiter.

Bestellungen

Versand & Zahlung

Rückgaben

Wir wissen, wie wichtig es ist, das perfekte Kleid für Ihren besonderen Tag zu finden. Da Kleider in Sondergrößen jedoch speziell nach Ihren Maßen gefertigt werden, sind sie exklusiv für Sie maßgeschneidert. Daher können wir keine Rücksendungen akzeptieren, da das Kleid individuell an Ihren Körper angepasst ist und nicht an eine andere Braut weiterverkauft werden kann. Wir empfehlen Ihnen, Ihre Maße anhand unserer Anleitung zu überprüfen, um die optimale Passform Ihres Traumkleides zu gewährleisten.

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