This dress is stunning on the model. I a medium sized woman and was hoping for simple and elegant. I went and got my measurements taken twice to ensure a proper fit, and ordered the appropriate size. I was then contacted by a woman who asked for my size again, and said I should get a custom tailored one. Okay, so I sent her my measurements and she sent my dress to production. The “tailored” one is a mess- it’s baggy and doesn’t fit at all. Contacted customer help and the only options they had to remedy the situation would have all cost me hundreds of more dollars. Horribly underwhelming. I am so disappointed.
They communicated with me via email many times to update me on the process which is great!