Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-shoulder mermaid wedding dress OB7962 - oliviabottega
Off-the-Shoulder Mermaid Wedding Dress OB7962
Off-the-Shoulder Mermaid Wedding Dress OB7962

Off-the-Shoulder Mermaid Wedding Dress OB7962

Regular price $1,003.00
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◼ Free custom sizing

✔ Alterations Available

✔ Free shipping on all dresses

✔ Easy returns

Shipping & Return Policy

Processing time 10 - 12 weeks.

Only 0 items in stock!

Mermaid silhouette gown and lace, what can be actually better than this for your wedding? Truly, nothing. Gorgeous see-through bodice is very gently hugging your arms in an off-the-shoulder manner, added by a sweetheart decollette line, very sophisticated and romantic. The lace pattern is surrounding the whole dress, from the bottom to the top, only to fade away on the very tail of the skirt, very luxurious and stunning. The dress is very skin tight yet the skirt is more lushy on the bottom, creating this magnificent mermaid look. Beads and sparkles are of course added for you to shine brighter than the sun on your very special day.

DETAILS

Top and skirt: satin, sequins tulle, tulle, sequins lace
Back: zipper+buttons
Built-in bust support (no bra required)
Neckline: off-the-shoulder V-neck
Corset boning: yes
Train: 75 cm (29.5")

1. Returns & Refunds

Our goal is to provide a stress-free shopping experience, make sure you love your purchase, and be here for you as your plans evolve.

If you'd like to return an item, just follow the steps below. Need help? Contact us and one of our expert stylists in customer service will text you back! Texting allows you to go about your day and respond at your leisure.

What's Included

Olivia Bottega offers a risk-free 7 calendar day return policy (from the moment you receive your package) to return the item. Our return policy is valid on all of the dresses for a $100-$220 return fee (depends on a weight of the particular dress)*.

Returns & Exchanges Policy

Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. 

Exchanges: WE DO NOT ACCEPT EXCHANGES.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We accept returns: 

  1. The dress is not exceeding size 14 and dress length is no shorter than 43 inches (110 cm), including if the dress is made according to individual measurements.
  2. For short dresses the length is not shorter than 17 inches (45 cm).
  3. Goods that we have in stock can be returned regardless of size.
  4. The dress does not have custom changes.

Items not eligible for returns:

  1. Custom or personalized orders. 
  2. Goods size 16+ (In stock and ready to ship dresses can be returned regardless of the size).
  3. Accessories: veils, coats, sweaters, face masks, jackets, detachable sleeves.
  4. Items marked as sale or purchased with a promotional code.
  5. Items damaged or soiled when in the buyers possession.

Olivia Bottega shall have no obligation to accept any item that is returned damaged, soiled, notably worn, or missing items or attachments. Reasonable wear and tear* from trying on the dress may be considered by the Olivia Bottega team.

Also we are ready to discuss each individual issues and find a way out of any situation.

How to Return an Online Purchase

If provided, all other items or attachments shipped with the purchased dress must be included with your return. This includes items such as belts, veils, detachable sleeves, bows, or any designer packaging like authenticity cards, price tags, dust bags, garment bags, etc.

  1. Buyer emails their return request to Olivia Bottega within the 7 days of receiving their item. To start a return email us at shipping@oliviabottega.comIf you want to cancel the order 8 days after the order, then we will withhold our expenses for the purchase, cutting of fabric and other work that we have already done (10-50% of the price of the product).
  2. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  3. Buyer carefully packs item(s) for shipping. The original garment bag or protective packaging used by the seller must be returned (unless it is insufficient).
  4. We will call a DHL courier for you to pick up the goods for return.
  5. Send the item back within 14 days of delivery or receiving. Buyer ships the item within 48 hours after receiving the label. Returns that are posted for shipment after the 48 hour deadline will not be accommodated and will be considered a final, non-returnable sale.
  6. Olivia Bottega will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
  7. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at shipping@oliviabottega.com.

Conditions of Return

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

A brand new item may show gentle signs of being handled. When a dress is tried on or packaged/unpackaged to ship, it is reasonable to expect some signs of acceptable wear and tear during these actions.

Within reason, Olivia Bottega considers acceptable signs of wear to be small - both in size and amount - and easily remedied. This means that they can be easily cleaned or brushed off, taken off with a lint roller, trimmed with scissors, or sewn back on (etc).

Examples:

  • loose threads
  • marks from touching other objects or the floor
  • pet fur
  • dust
  • missing or loosened buttons, beads, or gems

Concerns of this nature will be assessed on an individual basis by our team. The return fee will not be waived for minor items that can be easily fixed (replacing a jewel, replacing a button, minor light marks that can be easily cleaned off etc)

When Damage Is Not Reversible

We understand how upsetting it can be for our brides when a dress is found to have damage or blemishes. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

 

2. Shipping Policy

We offer worldwide delivery. All international orders are sent via DHL which takes between 2-18 business days to arrive. Our Dispatch team will send you tracking information so you can track your package.

Shipping Costs

We provide free shipping on all dresses. Shipping costs on other items (accessories) are calculated at checkout.

Processing Time 

  1. As a rule takes us 3-12 weeks to make a dress (depends on a particular style). 
  2. The processing time starts from the moment of confirmation of the order by manager via email. 
  3. The time we need to prepare an order for shipping varies. For details, see individual items.

Estimated delivery time: 

  • USA, Canada: 4-11 business days
  • Europe: 2-11 business days
  • Australia, New Zealand and Oceania: 6-18 business days

We'll do our best to meet these shipping estimates.

Customs and import TAXES

Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.

Shipping Information

If you have any questions about shipping you can us at email shipping@oliviabottega.com.

Order Status

For details on your order, please email us shipping@oliviabottega.com.

 

Customer Reviews

Based on 7 reviews
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D
DIANE

Olivia bottega 😘

A
April B
This dress is even more beautiful in perso...

This dress is even more beautiful in person. The craftsmanship and attention to detail is amazing. I bought this for my daughter and can’t wait for her to try it on. She made her veil too and of course it was beautiful and the lace matched perfectly.

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Leah J
Customer service was incredible. Even duri...

Customer service was incredible. Even during this crazy pandemic, they still delivered my dress in time even though I can't have my wedding at the moment :( Make sure to buy a garment bag! I forgot to order one. I can't wait to see this dress come to life when it's time. Pictures to come! THANK YOU FOR EVERYTHING!

A
Arpana S
The dress is gorgeous and fits like a glov...

The dress is gorgeous and fits like a glove. I am so impressed and so happy with my purchase. It turned out to be more beautiful than many of the expensive dresses I tried on in the boutiques. The stitching and quality of material is great and my dress was not even wrinkled when it arrived. I highly recommend this seller!

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Lindsey C
I was so worried about ordering a dress on...

I was so worried about ordering a dress online because I have read all of the horror stories. I saw this dress when I first started searching for wedding dresses and was thinking wow that is it I know what I want. I went to a couple dress stores in my area and was trying to find something that was similar but could not get this dress out of my head. I decided well worse comes to worse it is a good story. I was absolutely blown away by the service because I was contacted within a day after purchase about my size and specifications! My worries started to quiet and when the dress arrived I cried. The dress fit like a glove and Is the exact fit I need!!! I love this dress so much and out of the whole wedding process getting this dress was the easiest! I will post photos after the wedding in May! I highly recommend!! THANK YOU!!!!