I ordered the 2 in 1 dress only for them to send me the mermaid dress without the buttons for the trail to be attached to on the dress . It was very stressful to deal with this 2 days before my wedding and disappointing as I couldn’t attach the trail to the dress I had spent so much money on. I messaged them immediately and no solution or help was provided. They couldn’t care less. They’ve been ignoring my messages since. Very terrible customer service. I felt cheated as they sent a dress that I didn’t order for. It is terrible to treat brides like this.
December 17, 2022